Collection of Personal Information
We collect personal information when you:
Make a purchase in-store or over the phone.
Subscribe to our newsletter or marketing communications.
Participate in surveys, contests, or promotions.
Contact our customer support.
The information we may collect includes, but is not limited to:
Contact information (address, email, phone number)
Preferences and interests
Use of Personal Information
We use your personal information for the following purposes:
Order Fulfillment: Process and fulfill your orders, including delivery and returns.
Account Management: Manage your account, provide customer support, and ensure the security of your information.
Marketing Communications: Send you updates, promotions, and newsletters based on your preferences (you can opt-out anytime).
Improving Our Services: Analyze customer preferences and behavior, helping us enhance our products and services.
Employee Access and Confidentiality
Our employees are granted access to customer information on a need-to-know basis only. Employees are trained to handle customer data responsibly and are bound by confidentiality agreements. Unauthorized access or use of customer information is strictly prohibited.
Employees are prohibited from:
Unauthorized Disclosure: Sharing customer information with third parties without explicit consent.
Unauthorized Access: Accessing customer information for personal reasons unrelated to job responsibilities.
Data Modification: Making unauthorized changes or deletions to customer records.
We take the security of customer information seriously. We implement physical, technical, and organizational measures to protect against unauthorized access, disclosure, alteration, and destruction of customer data.
We do not sell, trade, or transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
*This policy was last updated October 5th, 2023.